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About the TRUSTED CCTV Improvement Project

About the TRUSTED CCTV Improvement Project

The TRUSTED© CCTV Improvement Project was originally started as a 'Not for Profit' information and support service back in 2007, and has since been involved in the development of various documents and materials to help CCTV Operators improve the management and operation of their security camera systems.

For many years, the lack of any proper working standards relating specifically to the use of CCTV, created an environment where priorities have often weighed heavily towards the acquisition of the technology, with little practical regard to defining, understanding and achieving, all the vital operational objectives.

With that in mind, whilst the subject of “Operational Standards” for existing CCTV systems has been considered on and off for at least two decades, it was not seriously proposed until about seven years ago when the TRUSTED CCTV Improvement Project first started.

The current development work over the past 3 years, was squarely based on feedback following the U.K.'s first National CCTV Improvement Week, held in 2012.

Now, with the latest development of the TRUSTED© CCTV Improvement Project, an updated series of Operational Standards are being introduced to help CCTV Users and Operators ensure they achieve a far more efficient, effective and responsible level of performance, from their security camera systems.

Given the vast range of video surveillance equipment currently being used in a myriad of security applications, the TRUSTED© CCTV Operational Standards have been carefully structured across a number of levels;  specifically designed to provide significant benefits both to a broad scope of existing users, and also a wider range of CCTV Stakeholders.

CCTV Users and Operators can choose which level of TRUSTED© CCTV Operational Standards compliance best suits their needs, and by following a detailed set of requirements and undertaking a thorough annual review, will be able to identify and then design out, many of the current issues and concerns which have historically beset the CCTV & Security Industries.

Subject to ongoing feedback, the current generic versions of the TRUSTED© CCTV Operational Standards could be customised for specific sectors - obvious applications might include schools and colleges, hospitals, retailers & shopping centres, hotels and restaurants, pubs & bars, petrol retailers, train and coach stations, ports & airports, museums, cinemas & theatres ..... and more!

Bespoke and foreign language versions can also be developed for various other global markets, taking account of any specific local requirements, or existing statutory ordinances that may relate to their operation of video surveillance systems.

The TRUSTED© CCTV Operational Standards are very much a ‘work in progress’, and as such, any comments, feedback or suggestions on the existing documents, or indeed any future developments, will be warmly welcomed from all interested parties.


If you'd like to get in touch, please use the feedback form available on the 'Contact' link below.